Last updated: 19th September 2026. Please review this before booking a service visit.
You can cancel or reschedule a service visit at no charge by calling or messaging us before the technician is dispatched. We recommend cancelling as early as possible so the visit slot can be offered to another customer.
The visit/inspection charge shown on each service page applies once a technician has visited and inspected your appliance, regardless of whether you proceed with the repair. This charge is not refundable once the visit has taken place, since it covers the technician's time and travel.
If a repair doesn't resolve the issue it was meant to fix, our 30-day repair warranty covers a follow-up visit at no extra visit charge. If you have a concern about completed repair work, contact us as soon as possible so we can address it.
For cancellations or questions about a charge, reach us at 99520 78200.
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