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Washing Machine Troubleshooting Guide

Washing Machine Has Water In It: Troubleshooting Guide

Finding standing water in your washing machine drum after a cycle is a common issue that often points to a drainage blockage. Before assuming a major mechanical failure, you can perform a few simple checks to restore proper water flow.

Checking the Drain Hose for Kinks

  1. Pull the washing machine slightly away from the wall to access the rear panel.
  2. Inspect the flexible drain hose for any sharp bends, kinks, or crushed sections that might be restricting water flow.
  3. Ensure the hose is not pushed too far into the standpipe, as this can create a vacuum effect that prevents proper drainage.
  4. Straighten any identified kinks and ensure the hose has a clear, downward path to the drain outlet.

Safe Steps to Try Before Calling a Technician

  1. Locate the small access panel at the bottom front of your washing machine.
  2. Place a shallow tray or towel on the floor to catch residual water, then carefully unscrew the drain pump filter cap.
  3. Remove any debris, lint, coins, or small objects trapped inside the filter housing.
  4. Rinse the filter under a tap to remove sludge, then screw it back firmly to prevent leaks.

Always unplug the washing machine from the electrical socket before opening the drain pump filter to avoid the risk of electric shock.

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What You Get With Every Repair

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If the same issue recurs within 30 days of the repair, we'll fix it again at no extra visit charge.

Frequently Asked Questions

Why is there water left in my washing machine after the cycle ends?

The most common reasons are a blocked drain pump filter or a kinked drain hose preventing water from exiting the drum.

How often should I clean the drain pump filter?

It is recommended to clean the drain pump filter every 3 to 6 months to prevent debris buildup and ensure efficient drainage.

Can I use a drain cleaner liquid to fix the blockage?

No, we strongly advise against using chemical drain cleaners, as they can damage the internal rubber seals and plastic components of your washing machine.

What should I do if the machine still won't drain after these steps?

If the hose is clear and the filter is clean but the machine still holds water, the drain pump motor may be faulty and require professional replacement.

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