How to Fix E18 Error in Your Washing Machine
The E18 error code on most washing machines typically indicates a drainage malfunction, meaning the water is not exiting the drum as expected. This is often caused by a clogged drain pump filter, a blocked hose, or debris obstructing the pump impeller. Follow this guide to safely clear the blockage and get your machine running again.
How to Clean the Drain Pump Filter
- Locate the small service flap at the bottom front corner of your washing machine.
- Place a shallow tray or a thick towel on the floor to catch any residual water that will spill out once the filter is opened.
- Slowly unscrew the filter cap in a counter-clockwise direction, allowing the water to drain gradually into your tray.
- Once all water has drained, remove the filter completely and rinse it under a tap to remove lint, coins, or hair.
- Check the pump cavity inside the machine for any remaining debris and ensure the impeller (the small propeller inside) can spin freely.
- Screw the filter back in firmly, ensuring it is tight to prevent leaks, and close the service flap.
Safe Steps to Try Before Calling a Technician
- Check the drain hose behind the machine to ensure it is not kinked, bent, or crushed against the wall.
- Verify that the drain hose is not inserted too deeply into the standpipe, which can cause a siphon effect.
- Ensure the drain hose outlet is not submerged in water, as this prevents proper drainage.
Always unplug the washing machine from the power outlet before inspecting the pump or hoses to avoid the risk of electric shock.
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Frequently Asked Questions
Can I use the washing machine if the E18 error persists?
No, you should not continue using the machine. Running a cycle with a blocked drain can cause the pump to overheat and fail, leading to more expensive repairs.
Why does my machine show E18 even after cleaning the filter?
If the filter is clean and the hose is clear, the drain pump itself may be faulty or the internal wiring might have an issue. In this case, professional assistance is required.
How often should I clean the drain pump filter?
It is recommended to clean the drain pump filter every 3 to 6 months to prevent debris buildup and maintain optimal drainage performance.
Is the E18 error covered under warranty?
Drainage issues caused by debris or foreign objects like coins or hair are generally considered maintenance issues and are typically not covered under standard manufacturer warranties.
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