How to Fix UE Error in Samsung Washing Machine

Steps to Redistribute Laundry

1. Pause the wash cycle and wait for the door to unlock safely.
2. Open the drum and untangle any bunched-up clothes or heavy items like bedsheets or towels.
3. Ensure the laundry load is distributed evenly around the drum rather than clumped to one side.
4. If washing a single heavy item, add a few smaller items to help balance the weight during the spin cycle.
5. Close the door firmly and press the Start/Pause button to resume the cycle.

Safe Steps to Try Before Calling a Technician

1. Check if the washing machine is level by gently pushing on the corners; if it wobbles, the feet need adjustment.
2. Use a spirit level tool to ensure the machine is perfectly horizontal on the floor.
3. Rotate the adjustable leveling feet at the base of the machine until all four feet make firm contact with the ground.
4. Tighten the locking nuts on each foot to prevent them from shifting during high-speed spin cycles.
5. Verify that the machine is not placed on a slippery surface or a thick rug that could cause instability.

1. 1

   Call or WhatsApp

   Tell us the appliance, issue, and your area.

2. 2

   Technician Visits

   We inspect the unit and give an upfront quote.

3. 3

   Repair & Pay

   Approve the quote, repair completed same-day, pay after.

Frequently Asked Questions