Samsung Washing Machine UB Error Code
Unbalance error — load is uneven during spin. Here's what it means, what you can safely check, and when to call a technician.
Samsung Washing Machine UB Error: Unbalance error — load is uneven during spin
When your Samsung washing machine shows a UB error, it is indicating: Unbalance error — load is uneven during spin. This is a specific fault code the appliance's control board uses to flag a problem it has detected — it won't clear permanently by switching the power off and on, because the underlying condition that caused it still exists.
What To Check Before Calling a Technician
Redistribute the laundry and try again. Add a couple of similar items if washing one heavy item alone.
Persistent UB with balanced loads indicates worn shock absorbers — needs a technician. If the UB error persists after the checks above, a technician will be able to diagnose and fix it with the right tools — attempting to open the unit's panels or handle electrical components without training is not safe.
Frequently Asked Questions
What does the UB error mean?
Unbalance error — load is uneven during spin.
What should I check first?
Redistribute the laundry and try again. Add a couple of similar items if washing one heavy item alone.
Can I fix this myself, or do I need a technician?
Persistent UB with balanced loads indicates worn shock absorbers — needs a technician.
Other Samsung Washing Machine Error Codes
- 4E — Water supply error — machine not filling with water
- 5E — Drainage error — machine not draining water
- DC — Door error on most models — Samsung notes this specific code means Unbalanced Load Error instead on some models
- 3E — Motor error on most models — Samsung notes this specific code means Voltage Error instead on some models
- LE — Water level or leakage error
- HC — Heating Circuit error — the water temperature isn't rising as expected during a heated wash cycle
- E2 — Drainage or water-flow error — the machine has detected a problem with water draining out, or in some cases with water flowing in during startup
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What 'ub' in Samsung Washing Machine Means and How to Fix It
If your washing machine display is flashing a 'ub' or 'uE' code, it is alerting you that the unit has detected an Unbalanced Load. This occurs when the laundry inside the drum is not distributed evenly, preventing the machine from spinning safely. When the weight is lopsided, the machine stops the spin cycle to prevent excessive vibration and potential damage to the internal components.
Steps to Resolve the Unbalanced Load
- Pause and Drain: Press the Start/Pause button to stop the cycle. If the machine is full of water, you may need to select a 'Drain/Spin' cycle to empty it before opening the door.
- Redistribute the Laundry: Open the door and manually rearrange the clothes. If you are washing a single heavy item like a blanket or a rug, add a few smaller items to help balance the weight.
- Check the Machine Level: Ensure your washing machine is sitting firmly on the floor. If the machine wobbles when you push it, adjust the leveling feet at the base until all four corners are stable.
- Restart the Cycle: Once the load is balanced and the machine is level, close the door and restart your wash cycle.
Can I ignore the 'ub' error?
No, you should not ignore it. Running the machine while unbalanced can cause severe wear on the suspension springs, shock absorbers, and the drum bearings, leading to costly repairs later.
What if the 'ub' error persists after balancing?
If the error continues even with a balanced load, there may be an issue with the suspension system or the weight sensors. Our independent technicians can inspect these components for you.
If you are still experiencing issues, our experienced technicians are available for same-day service across Tamil Nadu. Contact us at 99520 78200 to schedule a professional inspection.
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