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Washing Machine Troubleshooting Guide

How to Fix LG Washing Machine Drain Problems

If your LG washing machine is displaying a drain error code or leaving water in the drum, the issue is often a clogged drain pump filter. This guide will walk you through the steps to clear common blockages and get your appliance back in working order.

How to Clean Your LG Drain Pump Filter

  1. Locate the small access panel on the bottom front corner of your washing machine.
  2. Place a shallow tray or a thick towel on the floor to catch the residual water that will flow out once the filter is opened.
  3. Open the drain tube cap to drain the remaining water into your tray, then unscrew the large circular filter cap by turning it counter-clockwise.
  4. Remove any debris, coins, lint, or hair trapped inside the filter housing and rinse the filter under running water.
  5. Reinsert the filter, tighten it firmly clockwise, and close the drain tube cap before replacing the access panel.

Safe Steps to Try Before Calling a Technician

  1. Check the drain hose at the back of the machine to ensure it is not kinked, bent, or crushed against the wall.
  2. Inspect the end of the drain hose where it connects to your standpipe or sink to ensure it is not clogged with lint or debris.
  3. Verify that the drain hose is not submerged too deep into the standpipe, which can cause a siphoning effect.

Always unplug the washing machine from the power outlet before inspecting the pump or hose to prevent the risk of electric shock.

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  2. 2

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  3. 3

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    Approve the quote, repair completed same-day, pay after.

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What You Get With Every Repair

30-Day Repair Warranty

If the same issue recurs within 30 days of the repair, we'll fix it again at no extra visit charge.

Frequently Asked Questions

Why does my LG washing machine show an OE error code?

The OE error code specifically indicates that the machine is unable to drain water within the allotted time, usually due to a blocked filter or a restricted drain hose.

How often should I clean the drain pump filter?

It is recommended to clean the drain pump filter every 3 to 6 months to prevent debris buildup and ensure optimal drainage performance.

Can I use a drain cleaner in my washing machine?

No, you should never use chemical drain cleaners in your washing machine as they can damage the internal rubber seals and pump components.

What if the machine still won't drain after cleaning the filter?

If the filter is clean and the hose is clear, the drain pump motor itself may be faulty or obstructed. In this case, professional repair is required.

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