How to Unlock Your LG Washing Machine: Troubleshooting Guide

Unlock Button Combinations by Model Type

1. Standard Front Load: Press and hold the 'Temp' and 'Rinse' buttons simultaneously for 3-5 seconds until the 'CL' indicator disappears.
2. Top Load Models: Locate the button labeled 'Child Lock' and hold it down for 3 seconds; if no dedicated button exists, try holding 'Wash' and 'Rinse' together.
3. Touch Control Panels: Press and hold the 'Steam' button or the 'Pre-Wash' button for 3 seconds to toggle the lock off.
4. Smart Models: Check the LG ThinQ app settings to see if the Remote Start or Child Lock is being controlled via your smartphone.

Safe Steps to Try Before Calling a Technician

1. Power cycle the machine by unplugging it from the wall outlet for 10 minutes to reset the control board.
2. Ensure the door is fully closed and the latch is not obstructed by clothing or debris.
3. Check if the water supply valves are fully open, as some models lock the interface if a water inlet error is detected.
4. Inspect the control panel for moisture or soap residue that might be interfering with touch-sensitive buttons.

1. 1

   Call or WhatsApp

   Tell us the appliance, issue, and your area.

2. 2

   Technician Visits

   We inspect the unit and give an upfront quote.

3. 3

   Repair & Pay

   Approve the quote, repair completed same-day, pay after.

Frequently Asked Questions