LG Front Load Washing Machine Softener Not Dispensing: Troubleshooting Guide

Cleaning the Detergent Drawer and Siphon Cap

1. Pull the detergent drawer out until it stops, press the release lever, and remove the drawer completely.
2. Locate the blue or green siphon cap inside the softener compartment and pull it upward to remove it.
3. Wash the siphon cap and the entire drawer under warm running water to remove hardened residue or mold buildup.
4. Use a soft brush to clean the cavity where the drawer sits, ensuring the small nozzle that sprays water into the compartment is clear of debris.
5. Reinstall the siphon cap firmly and slide the drawer back into the machine.

Safe Steps to Try Before Calling a Technician

1. Check your home water inlet valve to ensure it is fully open and providing adequate pressure to the machine.
2. Inspect the inlet hose filter at the back of the machine for sediment or mineral deposits that may be restricting water flow.
3. Ensure the washing machine is leveled correctly, as an unlevel machine can cause liquids to pool incorrectly in the drawer compartments.
4. Avoid overfilling the softener compartment beyond the 'MAX' fill line, as this can trigger a premature siphon effect or clogging.

1. 1

   Call or WhatsApp

   Tell us the appliance, issue, and your area.

2. 2

   Technician Visits

   We inspect the unit and give an upfront quote.

3. 3

   Repair & Pay

   Approve the quote, repair completed same-day, pay after.

Frequently Asked Questions