Washing Machine Troubleshooting Guide

Washing Machine Not Draining

1. Check the drain hose for any kinks, bends, or blockages that might be preventing water flow.
2. Inspect the drain pump filter at the bottom of the machine for trapped coins, lint, or debris.
3. Ensure the drain hose is not inserted too deeply into the standpipe, which can cause a siphon effect.

Washing Machine Not Spinning

1. Check if the load is unbalanced; redistribute the clothes evenly inside the drum.
2. Ensure the lid or door is fully closed and the latch is engaging properly.
3. Verify that the drive belt has not slipped or snapped (if accessible).

Water Leaking from Machine

1. Inspect the inlet hose connections at the back of the machine to ensure they are tight and the rubber washers are intact.
2. Check the detergent drawer for blockages or excess suds which can cause overflow.
3. Examine the door seal (gasket) for tears, debris, or buildup that prevents a watertight seal.

Safe Steps to Try Before Calling a Technician

1. Perform a hard reset by unplugging the machine from the power source for 10 minutes.
2. Check your home's circuit breaker to ensure the power supply to the appliance hasn't tripped.
3. Run a maintenance cycle with a washing machine cleaner to remove internal scale and residue.

1. 1

   Call or WhatsApp

   Tell us the appliance, issue, and your area.

2. 2

   Technician Visits

   We inspect the unit and give an upfront quote.

3. 3

   Repair & Pay

   Approve the quote, repair completed same-day, pay after.

Frequently Asked Questions